Go ahead, ask us anything...

Where is my order?

Don't panic! All orders are processed within 1-2 business days unless otherwise noted. Once your order is ready to ship, you will receive an email with a tracking number. If you choose standard flat-rate shipping, or have a code for free shipping, your order will be shipped using USPS. 

If for any reason you don't receive an email with a tracking number, or any communication that your order is taking longer than expected (check your spam or "promotions" folder), then you can feel free to panic and send an email to esther@playasociety.com

What size should I order?

Unless otherwise mentioned, all of our apparel has a relaxed, unisex fit. Sizes depend on your preferred fit:

If you like your clothes loose order the exact size you would normally wear.

If you like your clothes tight or fitted, order a size smaller. 

Will "out of stock" items be re-stocked?

We typically let "the playas" decide what items will be restocked, meaning that the more requests we receive about a sold out item, the more likely it is that we will bring it back. So, don't hesitate to let us know if an item sold out before you had a chance to get it.

Items that are no longer listed on our website are unlikely to make a comeback.

What do I do if I want a refund?

Hopefully you are 100% satisfied with your order, but in rare cases, you might need a refund or an exchange. 

Refunds can only be issued before you receive your shipping confirmation email. If you have not received an email with shipping information, simply email esther@playasociety.com and we will process a full refund. Please note that refunds, exchanges, or returns cannot be issued for any custom or bulk orders.

If your order has already shipped, we cannot stop transit so you will have to process a return. For more info, please visit our Returns + Exchanges page.

Can I order t-shirts in bulk?

Yes! If you would like to order any items on our website in bulk (10 or more), then send an email to esther@playasociety.com. We'll answer any questions you might have about quantity, sizes, and pricing.

Can I be featured on the @playasociety Instagram?

We are so glad you asked! We really enjoy featuring posts from our customers. Just tag us in your photos on Instagram, and make sure that your photos are clear, confident, and empowering! Our team will only choose photos that reflect our "playa vibes".If you are interested in being featured on our Instagram more often (and potentially getting some free gear), apply to the Playa Society Brand Ambassador Program.

What happened to OriginallyYoung Sportswear?

Great question. OriginallyYoung Sportswear simply ran its course.

In 2014, we decided to we wanted to create a brand for [female] athletes, but we had no idea where to begin. That's when OriginallyYoung was born as a project to help us figure things out. A few years later, once we realized the brand that we wanted to build, we laid OriginallyYoung to rest and launched Playa Society. We still have the same foundation and the same values, just a greater vision and better stuff!

Why is this brand called Playa Society?

Ok, so what's the deal with the name Playa Society? Why "playa"? Why not "player"?

Well, when naming the brand we were kind of like, "athletes are players right? but 'player' is kind of stiff, let's go with something swaggy - how about 'playa'"

The rest is history (or HERstory as we prefer it)!

When does Free Shipping apply to domestic orders? 

Free shipping applies to all orders of $50 or more being shipped to the US at standard shipping rates - any expedited shipping rates do not apply. Free shipping also does not apply for bulk purchase orders.

Changes in products like labels and fit? 

Playa Society is a small brand and we are growing quickly! One thing that our brand tries to do is improve our products based on your feedback. So, we recently got rid of the small logo label on all of our t-shirts. Along the way, we may make other adjustments. 

Have a suggestion? Email esther@playasociety.com

Need help with something else?